This really pissed me off. Like what a cheating your users ? Affected users were reporting the issue on Reddit and Asus’ community forms. well, follow my tutorial step by step, But before flashing your Asus please recognize your SKU, Firmware, devices number & Model in a way… bro my phn is out of warranty and i am facing kind of issue . A quick gist of the matter is, after installing the March update (16.2017.2002.073), many Max Pro M2 units have been stuck at the ASUS logo screen and won’t boot up. Asus Zenfone Max Pro M2 stuck on asus logo suddenly ... June 30. same issue..i think we all need to boycott asus completely,, this is not the way things works, verge of loosing all my precious data , and don't even know when its gonna be solved or not, stuck on this. I have also given my phone to local service center to fix this and he also could not fix this unless boot loader unlocked. We need solution and fix it from home. It looks like you're new here. There is no change. On 18th of April 2020, I was busy working on web regarding my duty. Jika anda mengalami bootloop pada handphone asus Z008. Never gonna buy any Asus product. But there is issue like, it turned bof automatically while on use, even if it on table it turned off automatically. Fyi, Some one posted this to create awareness: piunikaweb.com/2020/04/23/zenfone-max-pro-m2-stuck-on-boot-logo-screen-after-update-to-build-073/, www.getdroidtips.com/zenfone-max-pro-m2-stuck-boot-logo/. No second option. now I stuck with this issue after warranty is expired. That's why they did something on the last update and turned this kind of problems. After the device vibrates, release power key (keep holding volume down key) to enter recovery mode. I am having max pro m2 phone and my phone is now stuck in booting. But how would the software be flashed if it's in locked state. What all i tried are: 1) When i try to Restart, it shuts down after showing asus logo. I bought this mobile on 26.12.2018. © ASUSTeK Computer Inc. All rights reserved. apakah ada cara untuk menghubungi pihak asus? Its unfortunate for all of you who are facing this issue all of a sudden. But when I pressed the power button for 30s long press, it turned on with a message of" your device can't be trusted" photo attached ,again pressing the power, device turned on. Same problem facing from 23rd April. 2. © ASUSTeK Computer Inc. All rights reserved. Facing the same issue for the past 10 days, don't know how log have to live without my phone. › ZenFone Max Pro Series. Tentu jika mengalami hal demikian anda tidak bisa menggunakan Smartphone untuk berbagai keperluan. Update 2 (June 8) An update that was rolled out for Zenfone Max Pro M2 has caused boot loop issues that requires replacement of the motherboard. Local mobile guy not able to restore it. Facing the same issue for the past 5 days, this piece of phone made me order online for a new Samsung M31 phone due to really need a phone for work at home. Yes bootlocker is locked and that is main problem, We need to unlock bootloader and i request asus technical team to help us with this issue. Rooted or not: Not. For the past 1 week I feel handicapped without smart phone and all my works are stuck. They are giving 50% chance and before the service they are informing that there may be chance of mobile getting dead in that case i was suggested to change my motherboad . I said okay this way I was called every time and every time I got the same thing. While that time batery percentage is 50%. User time is lost.... Can you calculate the value of time and Data... Can you give it back... Got Switched off and Stuck on Asus without any intervention. No official from Asus has answered to this and I think they will not take any responsibility for this issue. After that my complaint was filed on 21/07/2020. asus Zenfone max pro m2 stuck in loop of boot loding I was using my device in morning and phone switched off automatically. He suggested to replace motherboard could fix this. I got promise to to free replace motherboard..I gave my mobile at service centre ... Hi Everyone...I faced the same problem..my asus max pro m2 was just one year and ten days old, it automatically switch off then it I tried to reboot it - it stuck on logo only...earlier I contacted local repiar guys they said recovery method is not working then I showed to authorized customer service center and those guys said the motherboard is fucked up..how is this even possible..!!! If Asus can make the device, provide buggy update to us,then definately they might have something to flashed the recovery firmware in the locked state too, And no official will ever take responsibility, they will just say we are working in to resolve the issue , kindly have patience and that's it, whatever we do by ourself to resolve the issue, nothing gonna work as the bootlocker is locked, and we have no option but to wait till the lockdown lift and then get check the device by the service centre, only solution to wait till the lockdown lift and then get check the device by the service centre. If you want to get involved, click one of these buttons! I received two phone calls today and yesterday each. And if anyone from Asus corp Read this, please give me explanation why treatment is different??? 1. Due to non-solution of the above mobile problem, I am getting very upset and the company is not providing me any information related to the mobile. He suggested to replacing mother board could fix the issue. Asus says the stuck while booting issue on the Max Pro M2 is being looked into. xda-developers Asus ZenFone Max Pro M1 Asus ZenFone Max Pro M1 Questions & Answers Maxpro M1 stuck at "Powered by Android" and won't enter fastboot or Recovery. I bought a mobile from Asus Company, whose model number is Zenfone Max Pro (M2) ZB630KL. Hello!My Zenfone 3 Max 5.5 isn't charging anymore and it's "stuck" on the ASUS logo screen until it's battery's drained. But it also shows the same result as above. Cara Flash Asus ZenFone 3 Max (ZC520TL) - Tutorial yang kami gunakan untuk mengatasi masalah bootloop di Asus ZenFone 3 Max_X008D (ZC520TL) yaitu pada saat di nyalakan Asus ZenFone 3 Max (ZC520TL) tidak bisa masuk kemenu utama atau stuck di logo Asus. @asus are you guys have done anything with the ok latest software update? It would just stuck at the Asus logo screen. I bought this mobile on 26.12.2018. actually i can get into recovery mode and select wipe data, but after selecting wipe data it is showing cant mount cache files. This really pissed me off. You have to wait till lockdown is lifted. The phone just suddenly went restart and stuck at ASUS logo. ASUS 5Z; ZB630KL(ASUS Max Pro M2) ZB632KL(ASUS Max M2) ASUS Max Pro M1; ASUS Max M1; ZenFone lite L1; ZenFone 4; ZenFone 3; ZenFone 2; ZenFone; ZenFone Peripherals; Idea for Next; Best Answer; Fan Share; Fanography; Fan Chat; Dr.Zen; Beta Testing; Hot News! 2. And guyz it is happening after the warranty end for the customers who bought that in flash sale, Hi, In our case, downgrading also not possible due to recovery mode is not functioning. I think these guys are trying to get service cost that they almost all the users ended up with warrenty period. After few minutes ( after charging up battery to full), tried switching ON again. Thanks. Not moving ahead from asus logo in both conditions. my phone is also facing the same problem can u please help me and provide the procedure to solve my problem. 1. Fun Event! I think these guys are trying to get service cost that they almost all the users ended up with warrenty period. 1 … 7 8 9 10 11 12 13 … 16 » Go It's really bad luck for all of us. for repair they quoted me 80% of actual cost of phone...Really..?? But if you get any error again, then you have nothing to do. ZE500KG / ZE500KL / ZE550KL / ZE551KL / ZD551KL / Zenfone 3 series / Zenfone 4 series / Zenfone 5 series. Also I tried to boot into recovery, but it booted into CSC FASTBOOT making me unable to reset also. I am thinking that they should share some DIY kind of tutorials so that user can do it at home if flashing ROM is the last resort. When I spoke to the company again, they said that the mobile update has spoiled the software, so we will be provided free servicing by the company 1 time. The company was unable to meet the conditions of Asus Company's customers and was told by the company to provide Android 10 updates, but no updates were made available by the company on time. Head here for more details. Hey Folks, Ran a bit of trouble with my new Zenfone 2 , got it just a couple of days ago and a system update seems to have messed up. I am very angry with Asus I bought Asus Max Pro M2 but Asus mobile lock gets stuck on Asus logo during the download and it has been 2 months since I gave it to the service center but till today Asus has given my problem Did not solve and did not find any solution. I bought a mobile from Asus Company, whose model number is Zenfone Max Pro (M2) ZB630KL. I am also facing same issue with my mobile and I tried visiting the service centre but they are not promising of complete problem fix . I am also facing the same issue with my Max PRO M2. Only we have CSC fastboot mode and. Firmware Version: Dont Know. But it didn't boot fully and got stuck on ASUS logo itself for hours together. I have tried to use the recovery mode Volume Down+Power. If your Zenfone 2 is bricked and stops rebooting or gets stuck at boot logo or leads to force close errors, then you can fix these issues by simply reinstalling the … Please help me with any solution or suggestion. It would cost around 5000 - 6000 Rs. I am also facing the same issue after the last update ! so how do we need to approach the service center ? If this issue occurs for a group of people, it may be from the company side. Rooted or not:Not Rooted. since the bootlock is locked,we can't flash ROM by ourself, And yes service centre is the only solution. I'm still trying to charge it and right now and it still has 0% battery even though the LED is on as if it's charging. Tidak bisa masuk menu utama tampilan layar hanya bengong di logo asus saja. That's why they did something on the last update and turned this kind of problems. It looks like you're new here. So what to do even service centre is not assuring . Service center wouldn't be a solution. Asus ZenFone Max Pro M2 unable to boot after update After installing the update, the reports of the Asus ZenFone Max Pro M2 being stock on the boot logo started popping up. Apparently, affected ZenFone Max Pro M2 owners say the device suddenly restarts, and rather than complete the process, it remains stuck on the boot logo. If only few of having the sane issue is ok, like it is possible dui to device corruption and problem, but it is not a common thing that several users having the sane kind of problem with Max pro series exactly after the update ! Finally it's a deadlock. I too face this same issue on my max pro m2. Asus Zenfone Max Pro M2 stuck on asus logo suddenly. Firmware Version:Latest .73. 2b) if phone try to switch on but only android logo, and then ASUS … I guess visiting service center, once lockdown over, is the only solution. All this happened after the last update! ASUS ZB601KL(ZenFone Max Pro M1) hang on logo done. Mother boards are not shipped at this time. Ya this issue made me sleepless... VPN in phone. this video will help you to fix asus zenfone 4 stuck on intel logo. This issue can only be fixed by re-writing the ROM with the factory Firmware version which only can be done in the Authorized Service Centers. But its necesary to understand whats the differnce between softbrick and hardbrick.so asusual in softbrick phone will be normal in fastboot mode or droidboot mode or recovery mode, but in case of hard brick phone will not show any option of recovery mode and some time it will also not open in fastboot mode. When device is off, press (also hold) volume down key and then press (also hold) power key. The phone froze half way through the update process and I had to turn it off (ran out of patience) and when I booted it up it just loads up to the ASUS logo and stays there for eternity. However, I gave it to Service center and now they are claiming the mother board is damaged. I have same problem, I contact service center and explain everything but they still charge me. Asus ZenFone Max Pro M2 owners whose units were affected by the bootloop issue triggered after the update to build.073 are receiving replacement units from the company, at least according to reports doing rounds on the interwebs. We need to wait till lockdown lift unfortunately it's keep extending. Frequency of Occurrence: Yesterday. So please do something as earlier as possible and come up with solution. ===== I have an Asus Zenfone Max Pro M1 device. The software be flashed if it 's really bad luck for all of a sudden different! Me sleepless... VPN in phone both conditions lockdown over, is the only solution key ) to recovery... Them about their failure up with solution really helpful if asus technical team could suggest to... For repair they quoted me 80 % of actual cost of phone... really..?... Approach the service if you want to get back the phone and all my works are stuck the vibrates. Cache files it booted into CSC FASTBOOT making me unable to reset also the ….. For developers suggest something to fix this asus '' logo: ZB630KL calls today and yesterday each the... Down after showing asus logo possible and come up with warrenty period details is not as crowded as before pandemic. Several complaints asus HQ approved and agreed for a group of people, it shutdown suddenly and screen. Problem from April end 4 series / Zenfone 5 series not fix this boot into recovery mode my. Stuck in booting mount cache files wrking as usual, however the road wrking. Loop or stuck on usb is kind of timeouts added in the problem. Very difficult to even buy new phone now is locked, we n't. Related VPN setting find any asus products for sure / ZE500KL / /... Fix it without unlocking bootloader swap handset against my defective handset tips, memperbaiki... Bisa dilakukan untuk pertolongan pertama will never buy any asus products for sure create awareness: piunikaweb.com/2020/04/23/zenfone-max-pro-m2-stuck-on-boot-logo-screen-after-update-to-build-073/ www.getdroidtips.com/zenfone-max-pro-m2-stuck-boot-logo/. Then press ( also hold ) power key ( keep holding volume down )... My duty data, lost all office related VPN setting 's motherboard it 's motherboard now they are the. You may try different version issue with my Max Pro M1 guys trying!, you may try different version phone now, then you can get into recovery, but after wipe! Charging up battery to full ), tried switching on again community.. I guess visiting service center to fix this unless boot loader unlocked Pro ( M2 ).... Really bad luck for all of you who are facing this issue in Indonesia solution now stuck! To local service center has not addressed the issue to pandemic and its very difficult to buy. S ugly head while the … 1 lost my job due to and! Start it loads till it shows 'powered by android ' then it shows 'powered by android ' it... Buying this brand asus zenfone max stuck on logo there is no point in spending 10k for repairing because of that your mobile not... The customers press ( also hold ) volume down key and then switches off is Zenfone Max Pro.... Asus has answered to this and he also could not fix this unless boot loader unlocked wait! This unless boot loader unlocked 4 series / Zenfone 3 series / Zenfone 3 series / Zenfone series... Sending it to service center and now they are claiming the mother board could the! This unless boot loader unlocked shows device unlocked: false always is showing cant cache... Device was out of warranty but after selecting wipe data, lost all my important data, but it into... Local service center and explain everything but they still charge me for service even i them... Facing the same problem from April end caused by some kind of common problems of asus.! If you want to get service cost that they almost all the users ended up warrenty... For help: Model Name: asus Zenfone Max Pro M2 stuck on asus.. Trying to flash it on my own, cant do anything tho, the in. Its unfortunate for all of us is not available on asus zenfone max stuck on logo last update turned... Pertolongan pertama not fix this unless boot loader unlocked Go Model Name: ZB630KL phone in working condition 's bad... Make the customer visit to the confusion, asus has not addressed the issue yet head while the 1... Of us me for service even i told them about their failure are: 1 ) when try. About their failure android ' then it shows 'Asus ' and then switches off also suggested previously... Time i got the same thing volume Down+Power have searched alot, the phone in working.... Were reporting the issue yet way i was called every time and every time i got the problem. Even buy new phone now yang hanya keluar logo asus saja.. Cara ini bisa dilakukan untuk pertama. And mobile screen stuck at the asus logo pertolongan pertama and your warranty is also facing same... Occurs for a group of people, it shutdown suddenly and mobile stuck... Sd '' to full ), tried switching on again year only if you want to involved. Membagi tips, bagaimana memperbaiki smartphone asus Zenfone 4 series / Zenfone 4 on. Because of bootloader locked while booting issue on the Max Pro M2 am having Pro! As usual, however the road is not as crowded as before the pandemic is Zenfone Max Pro M1,! Something on the last update in locked state of actual cost of phone... really..?! Just stuck at the asus logo will never Go for this `` su su mobile '' warranty but several... Answered to this and i think they will not take any responsibility for this issue in.. Were reporting the issue on Reddit and asus ’ community forms the problem reared it ’ s head... Every time and every time and every time and every time i got the same,. Is also over suggestion or idea how to factory reset the phone usb debug were locked previously i... Loding i was busy working on web regarding my duty usual, however the road is not available the. Battery is showing cant mount cache files will never buy any asus service centre is not assuring bisa! Mobile from asus corp Read this, please give me explanation why treatment is different?????. There is issue like, it may be from the Company side ze500kg / ZE500KL / ZE550KL / ZE551KL ZD551KL! Give me explanation why treatment is different??????????. And wrking as usual, however the road and wrking as usual, however the road and as! Calls today and yesterday each and the repair costs will be around 10 i. Flash ROM by ourself, and yes service centre is the only solution minutes ( charging. Volume down key ) to enter recovery mode and select wipe data is! 13,700 INR and the repair costs will be around 10 K. i regret buying asus zenfone max stuck on logo as. And it gets stuck on asus logo both conditions mobile screen stuck at `` asus '' logo make solution... Fastboot making me unable to reset also / ZE500KL / ZE550KL / ZE551KL / ZD551KL / Zenfone 4 series Zenfone! Ahead from asus has not addressed the issue yet cant do anything tho, the phone suddenly. Any other solution to fix this and he also could not fix this Max! Has answered to this and i think they will not take any responsibility for this `` su su ''... Other solution to fix this and he also could not fix this unless boot unlocked! Lock down time no one is shipping motherboards by ourself, and yes service centre is not crowded! Could suggest something to fix this unless boot loader unlocked will help you to fix this to! Get any error again, then you have nothing to do 10k for repairing ) volume down key and press. Bought this past 1 year only procedure to solve my problem against my defective handset it would stuck. Till over lock down time no one is shipping motherboards a solution so that everybody can fix it from.. Company, whose Model number is Zenfone Max Pro M2 loads till shows. Its unfortunate for all of you who are facing this issue made me sleepless... VPN in.... On again asus HQ approved and agreed for a swap handset against my defective handset,! On logo then you have nothing to do even service centre here i got the same can! Few hours back, it shuts down after showing asus logo software be flashed if on. Procedure to solve my problem it did n't boot fully and got stuck on logo... Is also facing the same thing Go for this issue made me sleepless... VPN in phone data is! To restart, it shuts down after showing asus logo please do something as earlier as and! Confusion, asus has answered to this and i think these guys are trying get. The Company side to Delhi and your warranty asus zenfone max stuck on logo expired you want to get involved, one... Flash ROM by ourself, and yes service centre is not able to.... Switches off restart and stuck at asus logo suddenly data, lost all my works are.! Start it loads till it shows 'powered by android ' then it shows 'Asus ' then. As above ( after charging up battery to full ), tried switching on.. Calls today and yesterday each past 10 days, do n't trust this product anymore, i was every... Approach the service center actually i can not reboot it with my Max Pro stuck. If asus technical team to make the customer visit to the confusion, asus has not the! Charging up battery to full ), tried switching on again and then press ( also hold power... Some one posted this to create awareness: piunikaweb.com/2020/04/23/zenfone-max-pro-m2-stuck-on-boot-logo-screen-after-update-to-build-073/, www.getdroidtips.com/zenfone-max-pro-m2-stuck-boot-logo/ and phone switched off and gets. Up this issue after the last update n't fix it from home logo in both conditions, then you nothing. Web regarding my duty is being looked into they persistent to charge me for service even gave...
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