Communication is perhaps the most important aspect of doing business, yet we tend to... Face-to-face communication. Polish people take time to establish relationships with business partners and to build trust. Polish business culture bears traces of the country's Soviet-era past and history of foreign influence, and as such some professionals may be suspicious of foreign business associates. About the Sponsor. This World Business Culture profile is designed as an introduction to business culture in Poland only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services. Communication Business attire can be less formal in smaller cities and companies. Polish business people often exhibit features of both the relationship-focused and deal-focused approaches to business, which is a fairly unusual combination of cultural traits. Between 1772 and 1795, the country was carved up amongs… Some differences arise from cultural and historical factors e.g. Poles will have an attitude of ‘if something is working, why should we talk about it’, and will not feel under an obligation to give positive feedback. Its unique character developed as a result of its geography at the confluence of various European regions. Questions on prices and other specifics can be expected. Nevertheless, the business culture has been in a process of transformation ever since Poland adopted capitalism and the younger generation has embraced values and a work ethic not too far from that found in Western … Ninety three per cent of mayors in Polish towns are men. Insights into the country’s values, customs and etiquette 3. It is advisable to make initial contact through a third party who can help establish a trusting relationship. Unlike other countries where business may be conducted by telephone or by e-mail, in Poland it is preferable to meet interlocutors face-to-face and discuss things in person. For more information on the theoretical basis behind these differences, see attached a 50-page booklet produced by one of our chamber members on approaching these issues from the perspective of cross-cultural skills theory, it offers a slightly light-hearted look at first hand experiences of a foreigner in Poland. Business etiquette Business etiquette in Poland. Friendly and pointed arguments will work best, never angry ones. Culture, politics and business are mostly male-driven. Poles dislike motivational speeches and excessive displays of enthusiasm (somewhat as a response to memories of widespread use of propaganda). Punctuality is taken quite seriously and foreigners are expected to show up on time to meetings, even if Polish professionals may be late. There is no specific protocol surrounding the exchange of business cards. These are generational, regional, but also some … It is common to greet people with a firm handshake and keeping eye contact during meetings is considered very important. Many Poles may interpret referring to ‘Eastern Europe’ as associating the country only with its Russian-dominated past following World War II, ignoring more recent achievements as well as more distant history and traditions. An introduction to the country, its history, politics, people and culture 2. One point to keep in mind is not to refer to Poland as part of ‘Eastern Europe’ because it’s a politically charged term, use ‘Central Europe’. Learn more about Business Environment in Poland on Globaltrade.net, the Directory for International Trade Service Providers. This is an interesting article from Łukasz Lemke after the recent launch of the Institute of Export (IOE) ‘Doing Business in Poland Guide’. Poland ranks very highly in uncertainty avoidance and people prefer to avoid ambiguity, are more expressive, show emotions to release anxiety, freely criticise and correct things they disagree with. This World Business Culture profile is designed as an introduction to business culture in Poland only and a more detailed understanding needs a more in-depth exploration which we can provide through our training and consultancy services. Both genders are expected to dress smartly and be well-groomed. All important issues will ultimately be decided by the senior executive or owner due to the hierarchical nature of the business, if decision-makers are not present at a meeting, it is likely to be informational only, with no decisions likely to be taken. http://businessculture.org/eastern-europe/poland/ Did you know about Business culture in Poland? For example, it is common not to sign with your name except as part of the automated signature. Here, authority matters, workers are dependent on their bosses, and reluctant offer contrary opinions. Your country was not recognised. 2017 Accounting Auditing Business Services Consulting/Advisory Doing business in Poland HR International Business IT Solutions Legal Payroll … However, in line with wider cultural norms in Poland, the business culture is changing and there are considerable gaps. This guide contains detailed information for doing business in the Poland. Get access to all Poland Information Become an expert in global business culture. Building individual relationships is essential to the success of business objectives, especially in the long term. Not limited to meetings, this approach is accompanied by a traditionally very hierarchical management style. Therefore, any incident related to the contents or services must be resolved between the user and Export Entreprises S.A.; with no involvement or responsibility from Banco Santander, S.A. or any of its subsidiaries. Variety in business culture – generational gap, post-communist attitude. Gift giving is somewhat common after an initial meeting, deal closings and successful negotiations. While Poles tend to be reserved, their communication style is direct and eye contact should be maintained at all times as it is seen as a sign of respect and trust. Samples can be a useful way of backing up your points. The first thing you’ll notice in interacting with potential Polish business partners is that Polish business culture is more formal. Ensure the success of your international business venture by learning more about doing business in Poland and the Polish business culture. Criticism comes before appreciation. A post-communist mentality is common i.e. Santander, Santander Trade and the Flame logo are registered trademarks. The mandatory use of handshakes, titles-first-and-last-names, the importance of hierarchy and adherence to protocol make business meetings in Poland a more solemn affair. Especially if irritated, frustrated, or angry, Poles would probably not hide their emotions. They may have less sense of political correctness and have limited awareness of connotations of specific words in British English. Tools and resources to help your company expand globally, In this page: However, Polish associates can also delve into negotiations rather quickly. Work attire tends to be formal and conservative. – It is difficult to do business in Russia without the help from a local “connection”. The killing of a large section of the Polish intelligentsia by the Nazis and the Communists during and after World War II greatly reduced the rigid social stratification in the country. Market Overview Market Challenges Market Opportunities Market Entry Strategy. “The majority of our team positions are occupied by Poles. © Export Entreprises SA, All Rights Reserved. The Polish emailing style may appear less refined compared to UK norms, coming mostly from a wish to save time. On the other hand, people expect certain behaviour towards women. Polish culture forms an important part of western civilization and the western world, with significant contributions to art, music, philosophy, mathematics, science, politics and literature. Similar attitudes can be expected not only in the older generation but also in smaller towns and rural areas, closed-off industries and sectors, and small, older SMEs. Poland has a border with Germany to the west, with the Czech Republic and Slovakia to the sout… Latest Update: December 2020. Foreign businessmen are not encouraged or expected to do so. People are expected to say what they think and address matters directly. Poland displays a high power distance. Combined with Polish direct communication styles, this can lead to the issue of prices being discussed early and forthrightly. Get access to all Poland Information Become an expert in global business culture. They are unlikely to show insincere enthusiasm. This may appear to be confrontational and aggressive to those from the other end of the uncertainty avoidance spectrum (e.g. Please check the spelling. If invited to a Polish home, it is recommended to bring quality wine/spirits, fine chocolates/sweets or flowers (except for yellow chrysanthemums, lilies, and carnations, which are associated with funerals). The cultural landscape of Poland is dynamically evolving. Language matters. A stylish and dark coloured suit is appropriate for men and business suits or dresses/trousers and blouses are appropriate for women in corporate settings. Overall, Polish business culture is similar to Western European norms. Business meetings usually start with some small talk. The exchanging of business cards is an accepted part of Polish business etiquette and should be done at the start of any initial meeting. Culture of Poland - history, people, traditions, women, beliefs, food, customs, family, social No-Sa. 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